New doorstep selling regulations for businesses from 1st October 2008

Consumers’ extra rights when buying goods or services from their home or workplace

From 1 October 2008, consumers will have the same rights to a cooling-off period for sales resulting from a solicited call by a trader as they do for sales resulting from an unsolicited visit by a trader to a consumer’s home, workplace or at a location arranged by the trader away from their business premises. This will mean that consumers who agree to purchase goods or services with a total payment value of more than £35 will be able to cancel any agreement within a seven day cooling-off period. Businesses may need to make adjustments to their contracts and sales practices ahead of the commencement date.

Read more about this issue on the “Business Link in the South East” website